Go to https://app.easytv.io and click "Sign Up". Fill in your details and follow the instructions to create your account.

In the PlugSignage dashboard, click "Add Screen" and enter the pairing code displayed on the TV. The screen will be automatically linked to your account.

On the login screen, click "Forgot my password" and follow the instructions sent to your email to create a new password.

In the "Content" menu, click "Upload" and select the desired files from your computer. Accepted formats include JPG, PNG, MP4, and other popular formats.

Yes! The system allows content segmentation by location, time, and target audience. Each screen can display different playlists, ensuring more effective and targeted messaging.

In the "Playlists" menu, click "New Playlist", add the desired content (images, videos, websites, QR codes) and save.

Edit the playlist, make the desired changes, and click "Publish" again. The updates will be automatically sent to the screens.

On average, 1 to 3 minutes. The time may vary depending on the equipment's internet speed and the size of the content.

When editing a playlist item, configure the days and times it should be displayed. The system will automatically show or hide the content according to the defined schedule.

Create different playlists and set specific times for each one. The system will automatically switch between them according to the schedule.

PlugSignage has a native Canva integration. In the playlist editor, click the "Canva" option to create or import designs directly from the world's largest design platform, without leaving the PlugSignage dashboard.

In the "Integrations" menu, connect your Instagram account and select the desired feed. Posts will be automatically displayed on your screens.

PlugSignage works on:
• Amazon Fire TV Stick
• Android Tablets
• Android TV
• Monitors and TVs with HDMI input (using a Fire TV Stick or compatible device)

Yes! The TV does not need to be a Smart TV. Simply connect it to an Amazon Fire TV Stick to turn it into a smart screen managed by PlugSignage.

1. Plug the Fire TV Stick into the HDMI port of the TV or monitor.
2. Connect the power adapter.
3. Turn on the TV and select the correct HDMI input.
4. Follow the on-screen instructions to set up Wi-Fi.

1. Open the Amazon App Store on the Fire TV Stick.
2. Search for "PlugSignage".
3. Click "Download".
4. Open the app and follow the pairing instructions.

Go to Settings > Network on the Fire TV Stick, select your Wi-Fi network, and enter the password.

In the PlugSignage dashboard, check the screen status. If it is online, it will display a green indicator, confirming it is communicating normally with the platform.

Check the following:
• Is the Fire TV Stick connected to power?
• Is the TV turned on?
• Is the correct HDMI input selected on the TV remote?

1. On the remote control, press the right arrow.
2. Select "Close app".
3. Open the app again.

If that doesn't work:
1. Press the "Home" button.
2. Go to Settings > My Fire TV > Restart.
3. Open the app again.

Disconnect the Fire TV Stick from power, wait 1 minute, and reconnect. If the problem continues, contact our support at [email protected] or via WhatsApp.

We currently accept international credit cards. Billing is recurring according to the chosen plan.

Go to "Settings" > "Payment" and update your credit card details.

Check with your bank if international purchases are enabled on your card. Many banks allow you to activate this option directly through their app.

Send an email to [email protected] requesting the cancellation and providing the email address registered on the account.

The team responds to cancellation requests within 7 business days.

You can reach us at [email protected] or through PlugSignage's official WhatsApp channel. Our team responds during business hours.

Go to the "Team" menu and invite new users by email. You can set different permissions for each member.

In the dashboard, click "New Channel" and follow the instructions. Each channel works as an independent workspace with its own screens and playlists.

PlugSignage has a monetization module that allows you to sell advertising space on your screens to local advertisers. It is a recurring and scalable revenue source.

You register advertisers, set prices and periods, add the ads to your playlists, and generate recurring revenue from your screens. The system allows you to manage multiple advertisers and track ad display.

Indoor media, also known as digital signage, is the display of digital content such as videos and images on screens installed in indoor environments. It is an effective form of communication and targeted advertising for the audience present at the location.

PlugSignage is a digital signage platform that allows you to remotely manage the content displayed on TVs and monitors. With it, you can create playlists, schedule content, and monitor your screens from anywhere.

PlugSignage is a digital signage platform that allows you to remotely manage the content displayed on TVs and monitors. With it, you can create playlists, schedule content, and monitor your screens from anywhere.